Find answers to common questions and get the help you need.
Simply browse our collection, select your size and color, add items to cart, and complete checkout. Your order confirmation will be emailed immediately.
We accept all major credit cards (Visa, Mastercard) and PayPal. All payments are processed securely through encrypted payment gateways.
Orders are processed within 1-3 business days. Delivery times vary by location (5-10 business days domestic, 10-20 days international). Free shipping on orders over $75.
No, you can checkout as a guest. However, creating an account lets you track order history, save favorite products, and checkout faster on future purchases.
Check your email for the order confirmation with tracking information. If you have an account, you can also view order history in your account dashboard.
Contact us immediately at hello@chargezone.com if you need to modify your order. We can make changes if your order hasn't shipped yet.
Visit our Size Guide page for detailed measurements and a helpful measuring guide. We're size-inclusive from XS-3XL.
We offer free exchanges within 30 days! Contact us with your order number and desired size, and we'll send the new size as soon as we receive your return.
Yes! Our sizes follow standard US sizing. Check our detailed size chart for specific measurements. If you're between sizes, we recommend sizing up for comfort.
We offer 30-day easy returns on unworn, unwashed items with original tags. Return shipping is free for US customers. See our Returns page for full details.
Contact us at hello@chargezone.com with your order number. We'll send you a prepaid return label (free for US customers) and instructions.
Refunds are processed within 5-7 business days after we receive your return. Bank processing times vary (typically 7-10 days for credit cards).
Yes! We prioritize eco-friendly fabrics and ethical manufacturing. Our collection features premium, sustainable materials and responsible production practices.
Care instructions are on the garment tags. Generally, we recommend machine wash cold with like colors and tumble dry low or hang dry for best longevity.
Popular items are regularly restocked. Sign up for restock notifications on product pages or follow us on social media for updates.
Can't find what you're looking for? Our support team is here to assist you.